Frequently asked questions

If the problem is limited to specific branches, like deadwood, clearance or one weak limb, pruning is usually enough. Removal makes sense when the trunk, roots or most of the crown are failing. See tree trimming and signs a tree is dangerous.

For many deciduous trees, late winter is ideal: trees are dormant and lighter, and frozen ground in cold climates protects lawns. Dead or dangerous trees shouldn't wait for a season.

Small trees that can fall in a clear, open area can be a DIY job for experienced chainsaw users with protective gear. Anything near a house, fence or wires, anything requiring climbing, or anything dead or storm-damaged belongs with professionals.

In many states you may trim overhanging branches back to the property line at your own expense, without harming the tree or entering their property. Talk to your neighbor first. See who pays when a tree falls.

Often the city. Many cities own and manage street trees in the right-of-way and require permission for any work on them. New York City, Minneapolis, Denver and Houston are examples.

No. We're an independent information and referral service. Calls are routed to independent local tree-service companies, which quote and perform the work. See how it works.

No. Calling connects you with a provider; whether you hire them is your decision. Providers set their own prices, so ask what's included before agreeing to work.

Because honest national prices don't exist for tree work, and published averages disagree widely. We explain what drives price and how to compare quotes. See the cost guides.

We only publish a local guide when we've researched local conditions and rules well enough to say something specific. You can still call from anywhere in the U.S.; provider availability varies by area.